Privacy Policy

This Privacy Policy describes how Compass Camper LLC, an Oregon limited liability company operating this website as Knox Outdoor Living ("we", "us"), collects, uses, and shares information from visitors to knoxoutdoorliving.com.

Information we collect

When you submit a consultation request form, we collect the information you provide: name, phone number, email address, town or area, project type, and any optional details you include such as budget range, timeline, and project description. The website itself does not require an account and does not use first-party analytics cookies at this time. Our form processing provider (Web3Forms) and hosting infrastructure may process standard technical data such as IP addresses as part of delivering the service and preventing abuse.

How we use and share your information

The purpose of this website is to connect homeowners with independent, licensed hardscaping and outdoor living contractors. When you submit a form, your information is shared with one or more licensed local contractors so they can contact you to schedule your free design consultation. That sharing is the core function of the service and is disclosed above every form before you submit.

We do not sell your information to data brokers, and we do not share it for purposes unrelated to your project inquiry. Service providers that process form submissions and email on our behalf handle your information only to deliver those services.

Communications consent

Our forms include a consent checkbox authorizing Compass Camper LLC and an outdoor living contractor to contact you at the phone number and email you provided, including by automated phone calls, prerecorded messages, and text messages. Consent is not a condition of any purchase. You may opt out at any time by replying STOP to any text message or by asking to be removed during any call. We retain records of consent, including the form submission and its timestamp, to comply with telephone consumer protection requirements.

Data retention

We retain lead submissions and consent records for as long as needed to operate the service and to meet legal and compliance obligations, after which they are deleted.

Your choices and rights

You may request access to, correction of, or deletion of the information you submitted by contacting us through the contact page. We will honor verified requests except where retention is required for legal compliance, such as consent records.

California residents

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you rights to know what personal information we collect, to request its deletion, and to be free from discrimination for exercising those rights. The categories we collect are described above, and the business purpose of sharing is the contractor referral you requested. To exercise CCPA rights, contact us through the contact page.

Children

This website is intended for adults planning home improvement projects and is not directed at children under 13.

Changes to this policy

If this policy changes, the updated version will be posted at this address. Material changes to how leads are shared would be reflected in the form disclosures as well.

Contact

Compass Camper LLC (Oregon), operating as Knox Outdoor Living. Reach us through the contact page.